1. Registrations - Registrations will be accepted on a first-come, first-served basis. Space is
limited, so early registration is recommended.
2. Payment and Fees - An annual Administration Fee will be charged based upon the number of registrants per group.
This administration fee, along with the Registration Fee is payable in full at the time of registration. Any individual, firm or group
that has not paid in full prior to the course date will NOT be considered registered for the course/program
and will not be permitted to attend and/or participate in the course and/or program.
Payment of all fees may be made by VISA, cheque or money order payable to AJAG Management Inc.
GST of 5% will be added to all fees.
3. Course Materials - Unless otherwise specified, registration fees will include all course materials. When required,
materials will be sent to registrants in advance via email. All course materials remain the property of
the author and may NOT be reproduced without written consent. Course material is to be considered
supplemental to the lecture and will contain appropriate disclaimers explaining its limitations.
4. Confirmations - Confirmation of all registrations and Swaps will be sent electronically once they
have been processed. If a confirmation is not received, please confirm enrollment by
contacting AJAG or by logging into your accout.
For your convenience, reminder emails will be sent one week prior to each course. However, registrants
should not rely solely on this reminder. Complete details of course dates and times are available
on the website and should be reviewed regularly in advance of each session.
5. Instructors - Instructors
scheduled for each session, as reflected in course descriptions, are subject to change without notice.
6. Program or Course Cancellation - AJAG reserves the right to cancel a course and/or program
should enrollment be insufficient, or otherwise at their discretion. If this occurs, registrants will
be notified and full refunds of all fees will be issued.
7. Refunds and Cancellations - All fees paid for complete programs are non-refundable once the program has commenced.
Registrants are free to send substitutes to any courses.
Cancellation requests for individual course registrations must be received in writing at least two weeks
prior to the start of the course in order to receive a full refund. Refunds will not be issued for cancellations with less than two weeks notice, however the registrant is free to send a substitute to the session for no additional fee.
Any refunds issued for orders paid by credit card will incur an administration fee of 5%.
8. Substitutions - As registration for a course or program reflects the reservation of a seat
and not the registration of a specific individual, a substitute may be sent to the course in place of the
registrant. In order for the substitute to receive credit for having attended the course, they must
register with AJAG by going to "ACCOUNT" and entering their information as a "New Registrant"
9. Attendance - Participants attending a course may be asked to provide their business card
and one piece of photo identification at the start of each session. Admission to the course may be
denied if acceptable identification is not provided.
10. Location Transfers / Swaps - In order to attend a course offered at a location other than the
one originally registered, a Swap must be processed IN ADVANCE OF THE SESSION and the appropriate fee paid. Click here for more information on course swaps. If the registrant attends the course without having registered a Swap,
a full course fee of $125 will be charged.
11. Certificate of Attendance - Attendance records are compiled from sign-in sheets collected at each course. As these sheets are available on each table at the venue, the sign-in process is on the honour system. As such, we do
NOT warrant or certify that the individual listed in our attendance records actually attended the
above noted sessions, nor can we confirm whether they attended the full session. Attendance records will be updated within one week of the presentation
of the course. Each registrant may log into their account to view and print their certificate at any time.
Under no circumstances will attendance be credited without a signature on the attendance sheet.
12. Scheduling - The order of presentation of the courses for a particular program, course locations and dates are subject to change. Advance notice of any changes will be sent to all registrants by email.